Legal
Privacy Policy
Last updated: April 2026
This Privacy Policy explains what data megaesim.us collects, why we collect it, and how we use and protect it.
1. Data we collect
Account data: email address and a securely hashed password (we never store your password in plain text).
Order data: the plan you purchased, amount paid, currency, and a Stripe transaction reference.
Technical data: basic logs (IP address, user agent, timestamps) used to operate the service securely.
2. Payment data
Card details are processed entirely by Stripe and are never sent to or stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.
3. How we use your data
- To deliver and activate the eSIM plan you purchased.
- To send you transactional information (order confirmation, support replies).
- To prevent fraud and to keep the service secure.
- To comply with legal and accounting obligations.
We do not sell your data. We do not use your data for advertising profiling.
4. Data retention
Account and order data are retained for the duration of your account plus the period required by tax and accounting laws. You can request deletion of your account at any time by emailing [email protected]; some records may be retained where legally required.
5. Your rights (GDPR / similar)
You have the right to access, correct, delete, or export the personal data we hold about you, and to object to or restrict processing. To exercise these rights, email [email protected].
6. International transfers
Service providers we rely on (e.g. Stripe, hosting) may process data outside your country. We require these providers to apply appropriate safeguards.
7. Contact
Privacy questions: [email protected].